Indra Nooyi: "Ketika Anda menganggap niat negatif, Anda marah. Jika An...
"Ketika Anda menganggap niat negatif, Anda marah. Jika Anda menghilangkan kemarahan itu dan mengambil niat positif, Anda akan kagum. Hasil bagi emosi Anda naik karena Anda tidak lagi hampir acak dalam respons Anda."
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Versi Bahasa Inggris
When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response.
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