Rosabeth Moss Kanter: "John Akers pernah berkata bahwa mengubah budaya...

"John Akers pernah berkata bahwa mengubah budaya IBM lebih sulit daripada membuat gajah menari. Tentu saja itu sangat sulit, karena Lou Gerstner juga tahu bertahun-tahun kemudian. Judul bukunya sendiri adalah Who Says Elephants Can't Dance? Dia dan eksekutif puncaknya adalah master perubahan di IBM. Semua organisasi, terutama yang lebih besar, akan selalu membutuhkan master perubahan. Ketidakpuasan dengan status quo dan upaya untuk memperbaikinya harus didorong daripada berkecil hati. Sayangnya, itu sering tidak terjadi."

--- Rosabeth Moss Kanter

#Buku #Ketidakpuasan #Upaya #Status quo #Sulit #Budaya #Patah semangat #Ibm #Didorong

Versi Bahasa Inggris

John Akers once said that changing IBM's culture was more difficult than getting elephants to dance. Of course it's really difficult, as Lou Gerstner also found out years later. The title of his own book is Who Says Elephants Can't Dance? He and his top executives were change masters at IBM. All organizations, especially the larger ones, will always need change masters. Dissatisfaction with the status quo and efforts to improve it should be encouraged rather than discouraged. Regrettably, that is often not the case.