Brian Chesky: "Pelanggan mau mencoba hal-hal baru, dan jika Anda bisa...

"Pelanggan mau mencoba hal-hal baru, dan jika Anda bisa bertahan hidup, Anda akan memiliki lebih sedikit pesaing. Ini seperti memasuki mata badai. Selama Anda cukup kuat untuk bertahan hidup, Anda bisa berakhir di air yang tenang sendirian."

--- Brian Chesky

Versi Bahasa Inggris

Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye of the storm. As long as you are strong enough to survive, you can end up in still water by yourself.