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Charlton Ogburn: "Kami berlatih keras ... tetapi tampaknya setiap kali...

"Kami berlatih keras ... tetapi tampaknya setiap kali kami mulai membentuk tim, kami akan ditata ulang. Saya harus belajar di kemudian hari bahwa kita cenderung menghadapi situasi baru dengan mengatur ulang; dan metode yang luar biasa untuk menciptakan ilusi kemajuan sambil menghasilkan kebingungan, inefisiensi, dan demoralisasi."

--- Charlton Ogburn

Versi Bahasa Inggris

We trained hard ... but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization.