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Ken Hendricks: "Jika Anda dituduh memperbaiki industri mobil AS, bagai...

"Jika Anda dituduh memperbaiki industri mobil AS, bagaimana Anda melakukannya? Orang-orang yang menjalankan perusahaan mobil tidak terhubung dengan pelanggan dan karyawan mereka. Mereka naik untuk bekerja di limusin mereka. Mereka naik lift dan mengunci diri di kantor mereka. Mereka tidak berjalan keluar ke tanaman. Mereka bahkan tidak akan mengemudi di lingkungan tempat karyawan mereka tinggal. Mereka memberi diri mereka bonus besar ketika perusahaan tidak menghasilkan uang. Saya akan membuat mereka terlibat dengan orang-orang yang membangun mobil. Mereka harus menjadi orang sungguhan."

--- Ken Hendricks

Versi Bahasa Inggris

If you were charged with fixing the U.S. auto industry, how would you do it? The guys who run the auto companies are out of touch with their customers and their employees. They ride to work in their limousines. They go up in their elevators and lock themselves in their offices. They don't walk out into the plants. They wouldn't even drive in the neighborhoods where their employees live. They give themselves big bonuses when the company isn't making any money. I'd make them get involved with the people who are building the cars. They've got to become real people.