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Marc Ostrofsky: "Perusahaan berinvestasi dalam CRM canggih, atau Custo...

"Perusahaan berinvestasi dalam CRM canggih, atau Customer Relationship Management, program untuk secara efektif mengawasi hubungan mereka dengan pelanggan mereka di setiap titik selama proses pembelian."

--- Marc Ostrofsky

Versi Bahasa Inggris

Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying process.